This compact guide to good management practice in contemporary higher education is aimed at academic managers looking to succeed in a senior role in a 21st-century university.
It covers key topics including managing academic staff, handling students as customers, thinking and acting entrepreneurially and strategically, and dealing with some of the most challenging issues faced by academic managers in todays world.
It is aimed at academic managers at all levels, from research group leaders and programme leaders to department heads and deans. It should be especially relevant to those who have been newly promoted into such roles. It will also be of value to those aiming ultimately for the most senior roles as provosts, presidents, and vice-chancellors.
• The Higher Education Management Challenge
• Herding Cats and Catching Monkeys
• Managing Academic Time and Workloads
• Managing Students as Business Partners
• Finding and Keeping the Stellar Cats
• Managing Entrepreneurially
• Managing Finances
• Managing Meetings and Communications
• Engaging Support Services
• Managing with Analytics
• Decisions, Risks, and Crises
• Structures, Ambitions, and Rankings
• Management and Governance
• Managing Disruptive Changes
• Growth as Your Leitmotif
• List of Abbreviations
• Notes and Further Reading
• Acknowledgement
• Index